Duty of care

Safeguarding Adults and Children

Practical safeguarding awareness for staff who may identify concerns involving adults, children, families, carers or vulnerable people.

Duration: Half day / full day
Audience: Frontline workers, support teams, care providers, charities, education settings, and community organisations.

Book or enquire about this training

Frontline worker supporting an older person with safeguarding concerns at home

Objectives

Practical outcomes for safer decisions

Practical safeguarding awareness for staff who may identify concerns involving adults, children, families, carers or vulnerable people.

The course is designed to help staff recognise risk early, apply clear procedures, and make calm, defensible choices under pressure.

Target Audience

Built for the staff who face the risk

Frontline workers, support teams, care providers, charities, education settings, and community organisations.

Delivery can be adapted around role, sector, incident history, and the confidence your organisation needs delegates to build.

Core Learning Modules

What delegates will work through

Recognise signs of abuse, neglect, exploitation, and vulnerability
Respond to disclosures with confidence and care
Understand thresholds, recording, and referral routes
Apply safeguarding responsibilities in real workplace situations

Why this training matters

For staff who may encounter adult or child safeguarding concerns

This course helps staff recognise safeguarding concerns involving adults, children, families or carers, respond appropriately to disclosures, record relevant information and follow internal reporting routes with confidence.

Group size

15 delegates, maximum 20

Sessions are designed for up to 15 delegates, in person and online. Smaller groups keep everyone involved in the discussion and scenario practice, which is where most of the learning happens. We can take up to 20 where an organisation needs it, with an additional charge for each delegate above 15.

Lead time

Up to five weeks

Allow up to five weeks from confirmation to the first session, depending on trainer availability and your own staff availability. That window lets the session be built around your organisation: reviewing your policies and procedures, working your reporting routes and organisational requirements into the material, and giving your teams enough notice to secure diary time and attend. Where a programme runs across several sessions, the full schedule is agreed up front so you can plan cover.

Delivery

In person or live online

In-house at your premises, or live online with a trainer. Both formats are tutor-led and cover the same content, discussion and scenario work.

Coverage

UK and Ireland in person, international online

In person across England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Live online sessions can be delivered to teams anywhere in the world. Training is delivered in English, with live subtitles through Microsoft Teams or PowerPoint, which can translate captions into the delegate's own language. Where legislation differs across the UK and Ireland, we research the law that applies to you and build it into the material rather than delivering the England and Wales position by default.

Larger programmes

Rolled out across multiple sessions

Larger workforces are trained as a planned programme rather than a single booking, with the schedule agreed at the start of the contract and worked around your shift patterns and operational cover. Where travel is involved we will look at running sessions on consecutive days, and half-day courses are often best delivered back to back, morning and afternoon on the same day. Where back-to-back half days are agreed there is a saving on the half-day rate. Sessions are delivered by our experienced associate trainers, and we prioritise continuity of trainer wherever availability allows.

Cost

Quoted for each programme

We do not publish prices. Cost depends on group numbers, delivery format, travel, overnight accommodation where the location requires it, and how much bespoke design a programme needs. Any figure published here would be misleading. Tell us what you need and we will quote for it.

Common questions about this course

Is safeguarding awareness suitable for non-care staff?: Yes. Many public-facing and support roles encounter safeguarding concerns without being formal care roles. Housing teams, charities, reception staff, community workers, security staff, education teams and contact centres may all receive disclosures, notice signs of neglect or exploitation, or speak with adults, children, families or carers who may be at risk.
What will delegates learn to do in practice?: Delegates learn how to recognise possible indicators of abuse, neglect, exploitation and vulnerability, how to respond calmly to a disclosure, what information to record, what not to promise and how to follow the correct internal reporting route. The focus is on confident first response, not turning frontline staff into investigators or safeguarding leads.
Can safeguarding examples be sector-specific?: Yes. Examples can be adapted for housing, community work, charities, care, education, reception, security or other public-facing settings. The session can reflect your service users, your policies, your referral routes and the types of adult or child safeguarding concerns your staff are most likely to encounter.
Does the course cover professional boundaries?: It can cover the overlap between safeguarding and boundaries, including over-familiarity, dependency, gifts, personal disclosures, social contact, pressure from service users and concerns about colleagues or carers. If boundaries are a major issue, the dedicated Professional Boundaries course may be more suitable.

Course guidance

Free, maintained guidance from our Safety Hub on the subjects this course covers.

Workplace Violence and AggressionEvidence-led guidance on foreseeable violence, employer responsibilities, incident response and learning.
Incident Evidence and ReportingCapturing, recording and acting on incidents so patterns change controls rather than going unreported.
Digital Safety and Online HarassmentGuidance for employers whose staff are recorded, livestreamed, named online or targeted after an incident.
Workplace Violence Risk Review ChecklistA structured review of violence and aggression exposure across roles, settings and reporting routes.
Post-Incident SupportImmediate welfare, supportive conversations, debriefing, referral routes and organisational learning after an incident.